Jili88 Terms & Conditions – Platform Usage Rules for Malaysia

Welcome to Jili88, Malaysia's online entertainment and betting platform. Jili88 offers a wide range of services including online casino games (slots, live baccarat, fish shooting, roulette), Sports Betting (EPL football, Malaysia Super League, badminton, e-sports) and live match streaming.

These Terms & Conditions ("Terms") govern your use of the Jili88 website at jili88.me, the mobile application, and all associated platforms. These Terms should be read together with Privacy Policy and Responsible Gambling Guidelines us.

By registering a Jili88 account, making your first deposit, or clicking the "I Agree" button during the registration process, you confirm that you have read, understood, and agreed to be bound by these Terms. This acceptance takes effect immediately.

To register and use Jili88's services, you must meet all of the following eligibility requirements:

• Minimum age: You must be at least 18 years of age at the time of registration. Jili88 takes seriously the protection of minors from accessing gambling platforms.
• Location: Jili88 services are made available to users located in Malaysia. It is your responsibility to ensure that use of this platform complies with the laws applicable in your jurisdiction.
• Legal capacity: You must have full legal capacity to enter into a binding agreement.
• Not a self-excluded participant: You are not on the exclusion list of any recognised self-exclusion programme.

During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, Malaysian phone number, email address, and any other required details. Providing false or misleading information may result in your account being suspended or terminated without compensation.

You are solely responsible for the security of your Jili88 account login credentials, including your username and password. Jili88 will not be held liable for any losses arising from unauthorised use of your account by a third party.

• Do not share your login credentials with anyone, including family members or friends.
• Use a strong, unique password that is not used for any other account.
• Log out of your account after each session, especially on shared devices.
• Notify Jili88's support team immediately if you suspect unauthorised access to your account.
• Jili88 reserves the right to request additional identity verification at any time for security purposes.

An identity verification process (KYC — Know Your Customer) may be required before your first withdrawal is processed, or if your transactions exceed certain thresholds. Required documents may include a copy of your IC, bank statement, or recent proof of address.

Jili88 accepts deposits via a wide range of popular payment methods in Malaysia. All transactions are in Malaysian Ringgit (MYR) only.

Deposited funds may only be used for gaming and betting purposes on the Jili88 platform. Funds may not be transferred to other members or used for any other purpose. Jili88 reserves the right to withhold or decline any deposit suspected of involving illegal activity.

Jili88 is committed to processing all valid withdrawals promptly and transparently. Here are the withdrawal rules and procedures you need to know:

• Minimum withdrawal: RM50 per withdrawal transaction.
• Processing time: Between 15 and 60 minutes for standard withdrawals on business days.
• Withdrawal method: To a Malaysian bank account (Maybank, CIMB, Public Bank, RHB, Hong Leong, and others), or to the same digital wallet used for your deposit.
• Identity verification: First-time withdrawals or withdrawals exceeding RM5,000 require full KYC verification.
• No withdrawal fees: Jili88 does not charge any processing fees for standard withdrawals.

Jili88 reserves the right to conduct additional checks on any withdrawal request where suspicious activity or patterns inconsistent with normal usage are detected. In such cases, the withdrawal process may take longer pending completion of the investigation.

Jili88 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to wagering requirements that must be met before any winnings derived from the bonus can be withdrawn.

• Only one welcome bonus is permitted per individual or household.
• Jili88 reserves the right to withdraw, amend, or void any bonus in cases of misuse.
• Bonuses may not be transferred or shared between accounts.
• Some games may be excluded from bonus wagering requirements. Please check the specific terms of each promotion.
• Jili88 reserves the right to withhold bonus awards from any member at the platform's discretion.

This section covers the specific rules governing Sports Betting on the Jili88 platform, including football (EPL, Malaysia Super League), badminton (BWF), esports (CS2, Mobile Legends, Dota 2), and all other available sports.

• All bets are final: Once a bet is confirmed by the Jili88 system, it cannot be cancelled or amended except under specific circumstances as stated.
• Minimum bet: RM5 for single bets and RM5 for parlay/accumulator bets.
• Cash Out Feature: Available for selected matches. Jili88 reserves the right to suspend or remove the Cash Out feature at any time.
• Odds: Jili88 reserves the right to change odds at any time before a bet is confirmed. Once confirmed, odds are final.
• Match cancellation: If a match is cancelled or postponed by more than 24 hours, all related bets will be voided and refunded.
• Technical error: Jili88 is not liable for any losses resulting from internet connection disruptions on the member's end during a live betting session.

All casino games at Jili88 — including video slots, live baccarat, roulette, blackjack, dragon tiger, and fish shooting games — use an RNG (Random Number Generator) system that has been verified and certified by independent international auditing bodies.

• All game outcomes are completely random and cannot be influenced by any party.
• Each game has an RTP (Return to Player) set by the game provider. Jili88 does not alter the RTP of any game.
• In the event of a technical disruption during a live casino game, the affected round will be voided and all bets refunded.
• Demo mode (free play) is available for most slot games, but not for live casino games that feature real dealers.
• Jili88 partners with licensed game providers including PG Soft, Pragmatic Play, Evolution Gaming, JILI Gaming, and others.

The following activities are strictly prohibited on the Jili88 platform and may result in immediate account closure and legal action:

1. Registering more than one account under the same or different names.
2. Using automated software, bots or scripts to interact with the platform.
3. Exploiting any technical bugs or system vulnerabilities to gain unauthorised advantages.
4. Colluding with other members to manipulate game outcomes or betting results.
5. Using insider information or confidential information to gain an advantage in betting.
6. Money laundering or engaging in any illegal financial activity through the Jili88 platform.
7. Using a credit card or payment method that does not belong to you to make a deposit.
8. Threatening, harassing or being disrespectful towards Jili88 support staff.
9. Attempting to access or hack another person's system or account.
10. Providing false information during registration or the KYC process.

Jili88 reserves the right to set betting limits, deposit limits and withdrawal limits for any member at the platform's discretion. These limits may vary depending on the member's risk profile, betting patterns and other relevant factors.

Jili88 reserves the right to suspend or close a member's account under the following circumstances:

• Breach of any provision under these Terms & Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Member-initiated requests for account closure or self-exclusion.
• Instructions from relevant authorities or regulatory bodies.

Members who wish to close their own account may do so by contacting the Jili88 support team. Any valid funds in the account will be returned within a reasonable timeframe once all verifications are complete.

Jili88 genuinely cares about the well-being of its members. We believe that digital entertainment should remain a fun activity that does not impact your daily life. To that end, we provide a range of tools to help you play responsibly:

• Daily/weekly/monthly deposit limits: Set the maximum amount you can deposit within a given period.
• Loss limit: Set a maximum loss limit to protect yourself from excessive losses.
• Session time limit: Set a time limit for each gaming session.
• Temporary break (Cool-off): Take a break from the platform for 24 hours, 7 days or 30 days.
• Self-exclusion: The option to self-exclude from the platform permanently or for a specified period.

If you or someone you know is showing signs of a gambling problem, please seek help and read Responsible Gaming Guide ours for more information on support resources available in Malaysia.

Jili88 is committed to protecting the personal data of its members in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, use, and disclosure of your personal information is governed by Privacy Policy ours, which form part of these Terms.

• Your personal information is used solely for account management, transaction processing, and service improvement purposes.
• Jili88 does not sell or rent your personal information to third parties for marketing purposes.
• Your data is protected by 256-bit SSL encryption and stored on secure servers.
• You have the right to access, correct and request deletion of your personal data.

The Jili88 platform is provided "as is" and Jili88 makes no warranties, express or implied, regarding the availability, accuracy, or suitability of the platform for any particular purpose.

• Jili88 is not liable for any losses, whether direct or indirect, arising from the use of our platform.
• Jili88 does not guarantee uninterrupted availability of the platform. Scheduled or emergency maintenance may result in temporary downtime.
• Jili88 is not responsible for any betting or gaming decisions made by members.
• Jili88's maximum liability to any member shall not exceed the total net deposits made by that member in the preceding 12 months.

Jili88 reserves the right to amend, update, or replace these Terms & Conditions at any time without prior notice. Changes take effect immediately upon publication at jili88.me.

We will endeavour to notify members of significant changes via platform notifications or email. However, it remains each member's responsibility to review these Terms periodically. Continued use of the Jili88 platform after changes are published constitutes acceptance of the amended terms.

If you have any questions, concerns or complaints regarding these Terms & Conditions or any aspect of Jili88's services, please reach out to our team through the following channels:

• Email: support@jili88.me
• Live Chat: Available 24/7 via the chat icon on the Jili88 platform
• Support language: Bahasa Malaysia and English
• Response time: Within 24 hours for email; instant for live chat

For complaints related to responsible gaming, please visit dedicated page us. For general enquiries, please refer to our Frequently Asked Questions us first, as most common questions are already answered there.