Personal Data Protection

Jili88 Privacy Policy – Personal Data Protection for Malaysian Members

Your privacy is not a trivial matter to us. This policy transparently explains how Jili88 collects, uses, stores, and protects your personal information. We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026
Version: 2.4
Aligned: Malaysia PDPA 2010
Protected Under Malaysia's PDPA

All personal data processing for Jili88 members is carried out in accordance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are fully protected.

256-bit SSL Encryption at All Times

Every communication between your device and Jili88's servers is encrypted using 256-bit SSL technology. Your data is never transmitted in an unsecured state over the internet.

We Do Not Sell Your Data

Jili88 has never and will never sell, rent, or trade members' personal information to any third party for marketing or any other commercial purpose.

Full Control in Your Hands

You have the right to access, correct, update, and request deletion of your personal data at any time by contacting the Jili88 support team.

Secure & Protected Servers

Your personal data is stored in data centres protected by multiple layers of physical and digital security. Access to member data is restricted to authorised personnel only.

Transparent & No Hidden Agenda

This Privacy Policy is written in plain language so you know exactly what happens with your data — no confusing technical jargon or baffling legalese.

jili88's Privacy Commitment: We take your privacy as seriously as we take the security of your funds. This document is written with honesty and transparency so you can make informed decisions about using the jili88 platform. If any part is unclear, don't hesitate to reach out to us.

1Introduction

Jili88 is a digital entertainment and online betting platform operating in Malaysia, offering services that include slots, live baccarat, roulette, fish shooting games, Sports Betting (EPL football, Malaysia Super League, BWF badminton, Mobile Legends e-sports), and live match streaming.

This Privacy Policy explains how Jili88 ("we", "the platform") collects, uses, discloses, and protects your personal information ("data", "information") when you register for or use our services on jili88.me or through any associated channels.

By registering a Jili88 account or continuing to use our platform after a change notice has been published, you are deemed to have read and agreed to this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

This Privacy Policy should be read together with Terms & Conditions and Responsible Gambling Guidelines Jili88, all of which form part of your agreement with us.

2Types of Personal Data We Collect

Jili88 collects various categories of personal data depending on how you interact with our platform. Below is a complete table of the types of data we collect:

Data Category Example Information Required
Identity Data Full name, identity card (IC) number, date of birth, gender Required
Contact Data Malaysian phone number, email address, residential address Required
Financial Data Bank account number, bank type (Maybank, CIMB, RHB, etc.), transaction records Required
Login Data Username, password (encrypted), login records Required
Gaming Data Betting records, game history, slots played, wins & losses Automatic
Technical Data IP address, device type, operating system, web browser, session data Automatic
Location Data Approximate IP-based location (country/region within Malaysia) Automatic
KYC Data Copy of identity card, bank statement, verification selfie (for large withdrawals) When Necessary
Communication Data Live chat records, support emails, complaints, and feedback When Necessary

We collect this data through three main methods: (a) information you provide directly during registration and use of the platform, (b) data automatically generated by our systems when you use the platform, and (c) information we receive from legitimate third parties, such as identity verification providers.

3How We Use Your Data

Jili88 uses your personal data only for specific, clearly stated purposes. We do not use your data for anything not described in this Privacy Policy:

  • Account management: Registering, verifying, and maintaining your account on the Jili88 platform.
  • Transaction processing: Process deposits via Touch 'n Go eWallet, DuitNow, GrabPay, FPX (Maybank2u, CIMB Clicks), Boost, and ShopeePay, as well as withdrawals to your Malaysian bank account.
  • Identity verification (KYC): Verify your identity to comply with anti-money laundering (AML) requirements and fraud protection.
  • Providing gaming services: Enables you to play slots, live baccarat, follow Sports Betting on EPL or Liga Super, and use all platform features.
  • Customer support: Helping you resolve technical issues, account enquiries, or complaints.
  • Security and fraud prevention: Detecting and preventing unauthorised access, fraud, money laundering, and terms violations.
  • Responsible gambling: Monitor gameplay patterns to identify members who may need assistance and provide self-protection tools.
  • Platform improvements: Analysing aggregated usage data to improve user experience and the performance of the Jili88 platform.
  • Important communications: Sending account-related notifications covering transactions, terms changes, and security matters.
  • Legal compliance: Fulfil applicable legal and regulatory obligations in Malaysia.

We do not use your data for: Selling your data to third-party advertisers, analysing your political or religious profile, making automated decisions that affect your legal rights without human review, or any other purpose not stated here.

4Legal Basis for Data Processing

In accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), Jili88 processes your personal data on the following lawful bases:

  • Consent: By registering a Jili88 account and agreeing to this Privacy Policy, you give your consent to the processing of data necessary for service delivery.
  • Contract performance: Processing required to fulfil our agreement with you, including the processing of deposit and withdrawal transactions.
  • Legitimate interest: Processing for platform security, fraud prevention, and service improvement purposes that do not affect your fundamental rights.
  • Legal obligation: Processing required to comply with applicable Malaysian law, including anti-money laundering legislation.

5Third-Party Data Sharing & Disclosure

Jili88 understands that your trust depends on how we handle decisions about data sharing. Our principle is simple: we never sell your data. Below is a complete list of circumstances under which your data may be shared:

  • Payment service providers: Required transaction information is shared with payment processors such as DuitNow, FPX, Touch 'n Go, and other providers to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
  • Licensed game providers: The minimum technical data required to grant you access to games from providers such as PG Soft, Pragmatic Play, and Evolution Gaming.
  • Identity verification providers: KYC information is shared with licensed and trusted third-party identity verification services when required.
  • Legal authority: Jili88 will disclose personal data to Malaysian authorities when required to do so by law, court order, or official investigation.
  • Professional advisors: Lawyers, accountants, and audit professionals bound by strict obligations of professional confidentiality.

All third parties that receive personal data of Jili88 members are required to meet data protection standards equivalent to or higher than our own. We conduct periodic reviews of all partners to ensure ongoing compliance.

6Data Security & Protection Measures

Jili88 invests significantly in security infrastructure to protect your personal data. The technical and organisational safeguards we have in place include:

  • Data-in-transit encryption: All communications between your device and Jili88's servers are protected with 256-bit TLS/SSL encryption — the same standard used by Malaysia's leading financial institutions.
  • Data-at-rest encryption: Sensitive data stored in our databases, including passwords and financial information, is encrypted using robust cryptographic algorithms.
  • Role-based access control: Only authorised Jili88 staff who require access to perform their duties may access members' personal data.
  • 24/7 Monitoring: Automated security monitoring systems run around the clock to detect any unauthorised access attempts or suspicious activity.
  • Periodic penetration testing: jili88 conducts regular security audits by independent cybersecurity experts to identify and patch vulnerabilities.
  • Incident response plan: Established security incident response procedures to ensure any data breach is addressed promptly and effectively.

Data Breach Notification: In the event of a data breach affecting your personal information, Jili88 is committed to notifying you and the relevant authorities within the timeframe required by Malaysia's PDPA, along with details of the steps that have been and are being taken.

7Cross-Border Data Transfers

Some of your personal data may be stored or processed outside Malaysia, particularly in connection with the international game service providers we use. When such data transfers occur, Jili88 ensures that:

  • The recipient country or organisation provides a level of data protection adequate and comparable to Malaysia's PDPA.
  • Legally binding data processing agreements have been signed with our international partners.
  • Data transfers are limited to the minimum information required for the stated purpose only.
  • Your data is not stored outside the Asia Pacific region without a clear technical necessity and adequate authorisation.

8Data Retention Period

Jili88 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:

Data Type Retention Period Reason
Identification & active account data Throughout active account Operational requirements
Financial transaction records 7 years after transaction Legal requirements
KYC & identity verification data 5 years after account closure AML/legal compliance
Support communication records 3 years Dispute resolution
Technical data & system logs 12 months Security & forensics
Marketing data & preferences Until you withdraw consent Voluntary consent

Once the retention period expires, your personal data will be securely deleted or anonymised (rendered non-identifiable) in accordance with Jili88's established procedures.

9Your Rights as a Data Subject

Under Malaysia's PDPA, you have the following rights regarding your personal data held by Jili88:

Right of Access

Request a copy of the personal data we hold about you and information on how it is used.

Right to Rectification

Request correction of data that is inaccurate, incomplete, or outdated.

Right to Erasure

Request the deletion of your data in certain circumstances, subject to legal obligations.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

Right to Withdraw Consent

Withdraw your consent at any time without affecting the validity of processing carried out prior to withdrawal.

Right to Complain

Lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your rights have been violated.

To exercise any of the above rights, please contact Jili88's Privacy Officer at privacy@jili88.me or via live chat within the platform. We will respond to your request within 30 business days.

10Cookie Policy & Tracking Technologies

Jili88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage or disable optional cookies through your web browser settings. Please note that disabling essential cookies will affect your ability to log in and use the Jili88 platform fully.

11Children's Privacy

Jili88 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe your child has registered a Jili88 account, please contact us immediately at support@jili88.me.

12Links to Third-Party Sites

The Jili88 platform may contain links to websites belonging to our game providers or partners. Jili88 is not responsible for the privacy practices or content of those third-party websites.

We recommend reading the Privacy Policy of every website you visit after leaving the Jili88 platform. Links to third-party sites are provided for convenience only and do not imply that Jili88 endorses or is responsible for their content or privacy practices.

13Privacy Policy Amendments

Jili88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a notice on the Jili88 platform homepage for a minimum period of 14 days.
  • Sending email notifications to registered members for significant changes that affect your rights.

Continued use of the Jili88 platform after any updates to this Privacy Policy are published will be considered acceptance of the revised terms. If you do not agree with the changes, you may request account closure by contacting our team.

14Contact the Jili88 Data Protection Officer

If you have any questions, concerns, or wish to exercise your data protection rights, please contact our Data Protection Officer via:

Privacy Email
privacy@jili88.me

Live Chat
Within the Jili88 platform
24/7, Bahasa Malaysia

Response Time
Email: 3–5 business days
Live Chat: Immediate

For more information about your data protection rights in Malaysia, you may also contact Department of Personal Data Protection Malaysia through their official channels.

A Platform You Can Trust

Your Data Is Safe with Jili88. Now Let's Play!

You now know exactly how we protect your privacy. Register your Jili88 account with confidence and enjoy over 3,200 games — slots, live baccarat, Sports Betting on the EPL, Super League, badminton, and e-sports. Deposit via Touch 'n Go, DuitNow, or GrabPay. Fast, secure, and fun.

256-bit SSL PDPA Compliant No Data Sales 24/7 Support
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